Moses Taylor Foundation | NEPA Funders Collaborative
Qualitative Research, Writing, Photography and Graphic Design
SCOPE OF SERVICES: Strategy and project management | Research and writing | On-site photography | Graphic design
Listen4Good is a Fund for Shared Insight signature initiative to help direct service organizations build sustainable, high-quality, client-focused feedback loops. In February 2018, five Northeastern Pennsylvania (NEPA) nonprofits were awarded Listen4Good grants. The second cohort of Listen4Good participants in NEPA was selected in early 2020.
Despite the challenges of 2020, each grantee remained committed to the Listen4Good feedback-gathering process. Some implemented widespread surveys for the first time, while others had already operationalized feedback-gathering as a vital part of their daily work. Moses Taylor Foundation, a key funder, aimed to understand how Listen4Good principles impacted the participating nonprofits and commissioned this report to formally share the learnings more broadly.
The information in the report was gathered through interviews with staff in six of NEPA’s nonprofits. Through the data, stories and examples shared, five core themes were identified. Since publication, the photos and stories in this report have been utilized by Listen4Good on its social media channels, in email campaigns and for other promotional purposes to reach its nationally distributed audience.
I’ve worked with Jenny in different capacities over the past few years, most recently on a large report highlighting some of our partner nonprofits and funders here in NEPA. I had an initial idea in mind for what I wanted the project to be. Jenny was able to grow it into something above and beyond my expectations. After putting her in touch with the organizations being profiled, she took it from there — handing the interviews, research, storytelling, photography, and the design of the final product. For anyone looking to tackle a large-scale report, an outreach initiative or a strategic campaign, I would wholeheartedly recommend Jenny for the job. — Jeff Smith, Former Senior Program Officer, Moses Taylor Foundation
